Artificial Intelligence (AI): is it an evolution or revolution for claims? – Insurance Business Tech Fest

Artificial Intelligence (AI): is it an evolution or revolution for claims?

May 27, 2020

13:30

40 minutes

The application of AI in the claims process is having a transformative impact on customer experience, process efficiency and increasing revenue. In this presentation, Nevein will share how AI-automated customer service can help to deliver customer outcomes and drive workforce efficiency.

  • Practical examples of how automation can be used to future-proof your claims department
  • How to leverage the power of AI to improve customer experience
  • Implementation success stories and overcoming integration challenges
  • Strategies for using AI-integrated customer service and future claims technologies
  • Dr Fan Yang

    Senior Data Scientist

    Munich Re

Copyright © 2020 - Key Media Pty Ltd. - All rights reserved
Copy link
Powered by Social Snap